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Who is a volunteer, and how do I register a volunteer service opportunity?

Read below to learn more about registering or renewing a volunteer service opportunity, the volunteer approval process, and your responsibilities as a supervisor.

Questions? Email us at isuvolunteer@iastate.edu.

Many individuals perform volunteer services that help support and advance Iowa State's mission. A volunteer performs services without promise, expectation, or receipt of compensation, benefits, or consideration for services provided.

An Iowa State volunteer may be a member of the public, a university employee, or a student enrolled at Iowa State who wishes to volunteer for a department, unit, or program. When providing volunteer services, a volunteer is not acting as a university employee, is not covered by the Fair Labor Standards Act (FLSA), and is not eligible for university benefits or workers' compensation.

See the Volunteers policy for a full definition and details.

  • Review and be sure you understand the Volunteers policy.
  • Register the volunteer service opportunity through Cy Check.
  • Complete background checks. At a minimum, volunteers must undergo a National Sex Offender Registry (NSOR) check. Activities that involve the following may require a higher level of background check:
    • Interaction with youth or vulnerable populations
    • Access to keys to university facilities
    • Access to financial or confidential information

Departments chairs/unit directors may also request background checks for other responsibilities if they deem it necessary.

Opportunities must be annually reviewed and approved.

  • Higher Risk Services or Generally Prohibited Services and service by non-U.S. citizens may require review by other departments such as Environmental Health and Safety, Office for Responsible Research, University Counsel, University Human Resources, International Students and Scholars Office, or the Office of the Senior Vice President and Provost.

The department/unit volunteer supervisor is responsible for ensuring all volunteers have adequate experience, qualifications, and training for the services they will be required to perform.

  • Departments/units must abide by the university's Non-Discrimination and Anti-Harassment policy in hiring or terminating volunteers
  • Departments/units with volunteers who interact with youth under age 18 must also comply with the Youth Activities, Pre-Collegiate Programs and Camps policy and procedures.
  • The Cy Check system will notify volunteers and give them instructions to complete their background check. Background checks must be completed prior to beginning volunteer services. Cy Check will also notify departments/units of results. The department/unit is responsible for ensuring completion of background checks for all volunteers.
  • Volunteer approval is not final until the volunteer has signed a volunteer service agreement. Volunteer service agreements outline the terms and conditions of volunteer service, including information about liability protection, scope of services, etc. Agreements are managed electronically through Cy Check.
  • Parents/guardians of volunteers under age 18 must also sign the volunteer service agreement. Volunteers under age 15 must be supervised/accompanied by their parent/guardian while performing volunteer services.

Departments/units who authorize volunteers must identify a volunteer supervisor who is responsible for exercising reasonable care in planning and implementing the volunteer experience and ensuring compliance with all applicable university policies and procedures.

Volunteer drivers and transportation

Some university volunteers may drive university vehicles. Departments/units must indicate in Cy Check that a volunteer will be driving a vehicle, gator, or golf cart as part of their authorized duties, and a motor vehicle record (MVR) check will be run. If a volunteer is authorized to drive as a result of their MVR check, their volunteer supervisor must provide orientation on the Fleet Safety and Vehicle Use/Rental policy and related rules and driver requirements. Volunteers should not use a personal vehicle for university business. Iowa State will not reimburse an employee, other private owner, or their insurance for any deductible or liability claim paid by their personal auto insurance policy, or for any damage to the vehicle.

Orientation and training

Volunteer supervisors must provide all volunteers with an orientation prior to beginning service. Topics should include applicable university policies, regulations, and guidelines, and local, state, and federal laws concerning health, safety, and public order. Supervisors must document all orientation and training conducted.

Emergencies, accidents, and incidents

 

 

Who is an Iowa State volunteer?

A volunteer is an individual who performs services to support the humanitarian, educational, or service mission of the university. A volunteer performs services without promise, expectation, or receipt of compensation, benefits, or consideration for the services provided. Although compensation for volunteer services is not allowed, Iowa State volunteers who have received prior department/unit approval may be reimbursed for action and reasonable expenses following university reimbursement guidelines.

A volunteer may be a member of the public, a university employee, or student enrolled at the university. When providing volunteer services, a volunteer is not acting as an Iowa State employee, is not covered by the Fair Labor Standards Act (FLSA), and is not eligible for university benefits or workers' compensation. A volunteer should not perform services that are standardly performed by a person in a paid university position.

Are volunteers to affiliate organizations considered to be Iowa State volunteers?

No, if they are performing volunteer services for an entity that is not a university department or program. Examples of affiliated organizations include Iowa State University Foundation, Alumni Association, and Iowa State Center. Some events may be both affiliate and Iowa State events. Contact the youth and volunteer programs team if you have questions.

Can children under age 18 volunteer?

Yes. Volunteers who are ages 15-17 must have a parent/guardian sign the volunteer service agreement before performing any services. Volunteers under the age of 15 must have a parent/guardian sign the volunteer service agreement and must be under the supervision of a parent/guardian at all times during the volunteer service.

What happens if a volunteer is injured while volunteering? Are volunteers covered by workers' compensation or entitled to university benefits?

Volunteers who require emergency care should dial 911. If the injury or illness is not an emergency, volunteers should contact immediately contact their volunteer supervisor.

When providing volunteer services, an individual is not acting as a university employee, is not covered by the Fair Labor Standards Act (FLSA), and is not eligible for university benefits or workers' compensation. However, if a volunteer is injured while acting within the scope of their volunteer responsibilities and the injury was caused by the university's negligence, they may file a claim against the university under the Iowa Tort Claims Act, Iowa Code, Chapter 669.

Departments/units may contact Risk Management if interested in purchasing special accident/medical insurance for approved volunteers.

Who owns materials created by a volunteer?

Upon signing a volunteer service agreement, a volunteer agrees that any intellectual property created as part of their volunteer service is owned by the university, unless a separate written agreement exists. Volunteers also agree to protect and maintain confidentiality of the research products of faculty, staff, and students, and that they will not use data or research of university employees without permission and appropriate attribution of credit.

Can a volunteer's services be terminated?

Yes. The volunteer or the department/unit may end volunteer services at any time and without prior notice. All volunteer service opportunities must be renewed annual through Cy Check.

How do I apply to volunteer?

Contact the department/unit of interest directly for information about available volunteer opportunities. Risk management provides assistance to the department/unit in approving volunteers and volunteer opportunities.

Is my department/unit or the university liable for the negligent acts or omissions of a volunteer?

Yes. The university is responsible whenever a volunteer is acting on behalf of the university and within the scope of their volunteer services. Iowa State is not responsible for criminal or intentional misconduct of a volunteer, but may be responsible for negligent selection or supervision. When acting on behalf of the university and within the scope of their services, a volunteer is protected agains personal liability by the Iowa Tort Claims Act, Iowa Code Chapter 669, and the Federal Volunteer Protection Act, 42 United States Code Chapter 139.

Department/units should establish procedures for appropriate selection, training, and supervision of volunteers and to clearly identify the volunteer's scope of service.